1111ba FAQ — All your questions answered, right here

Only one 1111ba account is permitted per mobile number. Attempting to create multiple accounts may result in all accounts being temporarily or permanently suspended and any accumulated bonuses being forfeited. This is a violation of 1111ba's Terms & Conditions.

On the login page, click the "Forgot Password?" link. A 6-digit OTP will be sent to your registered mobile number. Use that OTP to set a new password. The OTP is valid for 5 minutes. If you run into any issues, contact us via live chat.

After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. It will unlock on its own after that. If you need urgent access, message 1111ba live chat support and they'll unlock it for you right away.

After logging in, go to your Profile Settings page. Under the "Security" tab, enable the "Two-Factor Authentication" option. You will receive an OTP on your mobile with every login, which you must enter to confirm access. Keeping this feature enabled is strongly recommended.

The minimum deposit at 1111ba is just BDT 100. Maximum limits vary by payment method. bKash and Nagad support up to BDT 25,000 per transaction. The limit is even higher for USDT. Full details are available on the deposit page.

1111ba typically processes withdrawals within 15 to 30 minutes. Funds sent via bKash and Nagad usually arrive within 15 minutes. Withdrawals made after midnight or on bank holidays may take slightly longer. Identity verification is required for your first withdrawal.

1111ba does not charge any withdrawal fees. However, mobile banking providers (bKash, Nagad) may apply their own transaction charges. Network fees may apply for USDT withdrawals. The minimum withdrawal amount is BDT 300.

If your balance hasn't updated within 15 minutes of depositing, contact us via live chat. Have your transaction reference number and screenshot ready. Our support team will verify and manually credit your account promptly. Most cases are resolved within 30 minutes.

The welcome bonus requires a 15x turnover (wagering) of the bonus amount. For example, if you receive a BDT 1,500 bonus, you must wager BDT 22,500 before you can withdraw. The daily bonus turnover requirement is generally 5x. Full details are available on the Terms & Conditions page.

When you receive Free Spins, eligible slot games in the lobby will automatically show the Free Spins option. Enter any qualifying game and the designated spins will be played at no cost. Winnings go to your bonus wallet and can be withdrawn after a 3x turnover requirement. Free Spins typically expire within 7 days.

Grab your unique referral link from your profile and share it with friends. Each referred friend who makes their first deposit earns you a BDT 300 referral bonus. There is no limit on how many friends you can refer. Bonuses are credited directly to your main wallet.

Yes, 1111ba's Live Casino features Bangladeshi dealers and games conducted in Bangla. Bangla dealer tables are listed at the top of the Live Casino section. The full interface is also available in Bangla.

1111ba Sports Betting covers cricket, football, tennis, basketball, volleyball, badminton, and over 30 other sports. Live betting is also available for major tournaments including IPL, BPL, Cricket World Cup, and the Premier League.

If you get disconnected, the current round is saved on the server. Once you reconnect, you can continue from where you left off. In Live Casino games, if you do not rejoin within the allotted time, your bet will be settled automatically according to the game rules.

To install an APK on Android, you need to enable "Install from unknown sources." Go to Settings → Security → Unknown Sources and turn it on. Then tap the downloaded APK file to begin installation. Always download the latest APK version from our app page.

Yes, the 1111ba app includes all the features available on the website — deposits, withdrawals, Live Casino, Sports Betting, bonus claims, and more. The app also offers push notifications, faster loading times, and biometric login as added benefits.

If you notice any unusual activity, unauthorized logins, or suspicious transactions on your account, change your password immediately and notify the support team via live chat. Reporting quickly allows us to secure your account faster.

The 1111ba support team is available 24/7 via live chat. Click the chat icon at the bottom right of the website or app. Average response time is under 2 minutes. Support is available in Bengali.

1111ba offers deposit limits, session time limits, cooling-off periods, and self-exclusion options for responsible gaming. These tools can be found under the "Responsible Gaming" section in your profile settings. Full details are available on the Responsible Gaming page.